Shipping & Delivery
6.1. Product Shipping
6.1.1. The accuracy of the shipping information provided by the purchaser is crucial in making sure that orders can be delivered properly. This helps allow dcharlotte customers to enjoy dcharlotte products for the full extent of their shelf life. dcharlotte cannot be held responsible for incomplete or erroneous delivery instructions.
6.1.2. After acceptance of an order, dcharlotte will prepare and forward it to the shipping service. Although dcharlotte can assure delivery to most specified locations, it is up to the purchaser to verify receipt with the shipping service. Failure to identify properly to the shipping service problems with delivery may result in the purchaser's inability to make a successful claim. Most shipping services require a signature upon delivery. Once the product is delivered according to shipping instructions, neither dcharlotte nor the shipping service can be held responsible for loss or for damage caused by environmental conditions.
6.2. Shipping & Packaging charges
6.2.1. Deliveries are made on BUSINESS DAYS and for an extra charge on Sunday. No deliveries are made on holidays. Hand delivery is available only in Mumbai
6.2.2 Additional packaging charges are applicable for orders to be delivered outside Mumbai region. Our packaging ensures that the chocolates reach you in right condition for you to enjoy.
6.2.3. dcharlotte will not be responsible for delays caused by events beyond its control, including strikes, natural disasters or terrorism. Shipping times may be longer during busy holiday/festival seasons (Republic day, Rakshabandhan, Independence day, Ganesh Chaturthi, Dussehra, Diwali, New Year etc.)
6.1.1. The accuracy of the shipping information provided by the purchaser is crucial in making sure that orders can be delivered properly. This helps allow dcharlotte customers to enjoy dcharlotte products for the full extent of their shelf life. dcharlotte cannot be held responsible for incomplete or erroneous delivery instructions.
6.1.2. After acceptance of an order, dcharlotte will prepare and forward it to the shipping service. Although dcharlotte can assure delivery to most specified locations, it is up to the purchaser to verify receipt with the shipping service. Failure to identify properly to the shipping service problems with delivery may result in the purchaser's inability to make a successful claim. Most shipping services require a signature upon delivery. Once the product is delivered according to shipping instructions, neither dcharlotte nor the shipping service can be held responsible for loss or for damage caused by environmental conditions.
6.2. Shipping & Packaging charges
6.2.1. Deliveries are made on BUSINESS DAYS and for an extra charge on Sunday. No deliveries are made on holidays. Hand delivery is available only in Mumbai
6.2.2 Additional packaging charges are applicable for orders to be delivered outside Mumbai region. Our packaging ensures that the chocolates reach you in right condition for you to enjoy.
6.2.3. dcharlotte will not be responsible for delays caused by events beyond its control, including strikes, natural disasters or terrorism. Shipping times may be longer during busy holiday/festival seasons (Republic day, Rakshabandhan, Independence day, Ganesh Chaturthi, Dussehra, Diwali, New Year etc.)